why single sign-on has become essential

Single Sign-On (SSO) solutions are designed to speed up and streamline access to EMR’s and applications in the healthcare industry. By eliminating the need to manually enter passwords multiple times per day to all individual applications, clinicians gain a significant amount of time to spend on other priorities. Almost an essential in the industry today, it’s important to understand what a SSO solution can do for your organization.

Perhaps the biggest benefit of an SSO solution is the increase of productivity among clinicians and the IT department. Less time will be spent on logging in multiple times a day to multiple applications for every staff member, and IT will see a reduced amount of calls to the Help Desk regarding password problems. This time saved can allow clinicians to spend more time with their patients and/or on other high priorities. A SSO solution can provide a centralized location where the IT department can generate, manage, and reset passwords; as well as focus on digital certificates, tokens, and keys. A lot of IT tasks can also be managed by the SSO provider, depending on which provider you go with, which will free up time for the IT department and allow them to innovate and engage in more productive endeavors for the organization.

Password fatigue is more common today than it has ever been. With all the different applications and their associated logins, clinicians have a large amount of passwords they need to memorize. With all of this password memorization, it’s not uncommon for clinicians to adopt insecure password habits. From simple passwords that are easy to remember to using the same password for multiple applications, just about everyone is guilty of poor password habits. A SSO solution promotes strong password practices by eliminating the need to type in multiple passwords multiple times per day, and securely stores that private information.

A single sign-on solution helps employees adhere to stronger security guidelines. Users are more likely to use stronger passwords, and they’re more likely to keep that information confidential. SSO solutions remove certain complexities and gets rid of password fatigue, strengthening security compliance. Staff is also encouraged to use security applications, such as a secure file transfer system. With a SSO solution integrating applications to work simultaneously together, automatically accessing and using security applications can help your organization better address compliance and regulations with organizations like HIPAA and the PCI-DSS.

A large majority of calls to your average healthcare organization’s Help Desk are regarding password issues. It costs an organization money every time a password needs to be reset or recovered, and the larger the organization the larger the cost. Nowadays, companies are also implementing stronger security policies to reduce costs and prevent potential security breaches. Part of these security policies are password requirements, and the more complicated the password requirements the stronger the security. This in turn can make remembering multiple passwords harder, resulting in more calls to the help desk. However, with a SSO solution only requiring the memorization of one password, stronger security guidelines are now complimenting password requirements versus hurting them. This in turn reduces the amount of lost or forgotten passwords which reduces stress and cost of the Help Desk and IT department.

Perhaps one of the most unnoticed benefits of a SSO solution is the effect is has on B2B procedures. With business being able to centralize management of authentication and enable users to log in just once to gain access to all of their participating partners shared applications; it can make working together simpler and more productive. Not to mention it’s easier for both IT departments to manage those logins and applications. By accelerating collaboration, businesses can drastically reduce production time and deliver products and services on schedule.

There are a lot of SSO solutions available with today’s technology. It’s important to do some research to determine which SSO provider will best fit your organization’s needs. Whether you want to increase productivity of your staff or strengthen security and HIPAA compliance, or all of the above; finding the right SSO solution is just as important as implementing the SSO solution.